Customer Service Representative - State Farm Agent Team Member
West Columbia
Customer Service Representative - State Farm Agent Team Member
Full Time • West Columbia
Responsive recruiter
Benefits:
- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2008 and currently lead a close-knit team of three. Before becoming a State Farm agent, I was a high school football coach, an experience that shaped my approach to leadership, accountability, and teamwork. I'm a proud Texas A&M graduate, married with three grown children and three grandchildren, and enjoy golfing and hunting in my free time.
Giving back is important to our agency. We're involved with Rotary and enjoy supporting our local schools, Chamber of Commerce, and other community initiatives.
Our agency offers paid time off, a Simple IRA, licensing costs paid up front, and a strong commitment to work-life balance. We believe in giving our team the support and resources they need to succeed.
Our culture values independence, accountability, and teamwork. I'm looking for someone who is self-motivated, takes ownership of their responsibilities, and can hold themselves accountable without needing constant supervision. If you're ready to work hard and grow with a supportive team, we'd love to meet you.
I opened my agency in 2008 and currently lead a close-knit team of three. Before becoming a State Farm agent, I was a high school football coach, an experience that shaped my approach to leadership, accountability, and teamwork. I'm a proud Texas A&M graduate, married with three grown children and three grandchildren, and enjoy golfing and hunting in my free time.
Giving back is important to our agency. We're involved with Rotary and enjoy supporting our local schools, Chamber of Commerce, and other community initiatives.
Our agency offers paid time off, a Simple IRA, licensing costs paid up front, and a strong commitment to work-life balance. We believe in giving our team the support and resources they need to succeed.
Our culture values independence, accountability, and teamwork. I'm looking for someone who is self-motivated, takes ownership of their responsibilities, and can hold themselves accountable without needing constant supervision. If you're ready to work hard and grow with a supportive team, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Brian Lane - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in West Columbia, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none